Prices are tax inclusive and cover all of the services mentioned.
The visit of each château includes at least one or more tasting sessions.
Bordovino, being dependent on the availability and cancelations of its partner châteaux, reserves the right to modify the tour program.
Tours are carried out in English and in French.
100% payment by credit card is requested upon reservation. A receipt is systematically sent to the client by email. Last minute reservations must be financially settled before departure, by credit card (Visa or MasterCard) or in cash. A receipt is issued for the client at the time of payment.
Up to 7 days in advance: 100% reimbursed.
Under 7 days in advance: no reimbursement.
Modification of the date is possible according to availability.
If Bordovino is responsible for any cancelation (dangerous weather conditions, mechanical problems with the transport, unexpected health problems for the guide) the client is entitled to a full reimbursement.
CONDITIONS FOR TAILOR MADE SERVICES:
The reservation is considered as accepted by the client upon signature of the order form. Payment: 40% upon reservation, 40% 21 days prior to the visit, the remaining amount (and any additional costs) following the service, to be paid upon reception of the invoice. These deposits are not reimbursable in the case of the client cancelling the service. Bordovino reserves the right to cancel the service if the payment conditions are not respected. Bordovino reserves the right to modify the program, with equivalent offers, according to the availability of and cancelations by their service providers.
Bordovino is to inform its client in writing of any modifications. Any modification made does not entitle the client to any reimbursement or compensation.
As regards visitors using their own vehicle, Bordovino absolves itself of all responsibility concerning any driving under the influence of alcohol. The driver must not consume alcohol. A spit bucket is systematically available during wine tasting sessions.
As regards guided tours, Bordovino reserves the right to interrupt any visit already underway in the case of damage (vehicle, vines…) or infraction caused by the client (narcotic abuse), or if a client’s behaviour is liable to have an impact on the driver’s security or that of the other passengers.
Bordovino reserves the right to charge a client for any necessary repairs due to the latter’s behaviour.
Le Tribunal de Commerce de Bordeaux (the Commercial Court of Bordeaux) is the only court of competent jurisdiction.